Ace Hardware is riding the home spending wave.
Ace, the largest retailer-owned hardware cooperative in the world, has opened 110 new stores so far in 2021. It is planning to open at least an additional 60 locations by the end of the year.
Ace captured the top spot in the “Highest in Customer Satisfaction Among Home Improvement Retail Stores” category in the J.D. Power 2021 U.S. Home Improvement Retailer Satisfaction Study. The retailer, which has taken the top spot for 14 out of the last 15 years, ranked No. 1 in four of the five categories: staff and service; in-store experience; online experience; and merchandise.